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The Most Important Questions to Ask Your Pittsburgh, PA HVAC Contractor

Heating, Ventilation, and Air Conditioning (HVAC) reliability can be critical. Winter Storm Uri caused a utility failure that affected 4.5 million homes and businesses. While caused by a broad shutdown, it highlights the importance of HVAC efficiency and reliability.

Pittsburgh residents know how to handle a wide range of temperatures. But that doesn’t mean you have to suffer because of a broken furnace or AC unit.

If you need a Pittsburgh, PA HVAC contractor, then this guide is for you! You’ll always be prepared ahead of time if you ask the questions in this guide.

 

Benefits of Hiring a Pittsburgh, PA HVAC Contractor

Summer and winter months see periods of high energy usage. This means increased demands on HVAC units. To ensure your system can handle these demands, you should take proactive measures.

HVAC contractors will make sure you have the right system for your home or business. You can schedule routine maintenance before these peak seasons to check for problems or misconfigurations that can cause unexpected breakdowns.

No matter what, you’ll want to make sure that you hire an experienced, reliable contractor to ensure the safety and comfort of your employees or family.

 

Questions to Ask an HVAC Contractor in Pittsburgh

Knowing what questions to ask is key to finding the right HVAC contractor. This ensures that you get the right service. 

Of course, you need to know what questions to ask.

Let’s get started!

 

How long have they been in business?

There are many reasons why you need to work with an HVAC company that has been in the business for a long time. A company is more likely to be reliable if they’ve been around for a while. 

Another reason why it’s important to work with an HVAC company that has been in the business for a long time is that they are most likely to know what they’re doing, which will result in them getting your problem fixed more quickly and efficiently.

A third reason is that an established, reputable company will provide you with higher-quality service because they will want their reputation to remain intact. A fly-by-night operation is less likely to care about their customer’s satisfaction.

 

Are they licensed?

All HVAC service providers in Pennsylvania must be licensed by the Department of Environmental Protection. This will ensure that you have a reputable team coming to your home and providing quality service at all times. 

 

Do they have any references?

It is always helpful to see what other customers have said about the company. You can easily find out more about the quality of a company’s work by looking at their reviews online. If you can’t find any reviews, then check with the Better Business Bureau to see if there are any complaints.

 

How many years of field experience do their HVAC technicians have?

Ask how many years of experience the technicians have in working with gas furnaces and central air conditioning systems. JDC Heating & Cooling requires a minimum of 2 years of field experience for our technicians. Having this experience will ensure that your technician knows what he or she is doing to get the job done right!

 

Do they offer a service plan?

HVAC service plans can give you peace of mind that your system is well maintained. The HVAC contractor can schedule times to come to your location and perform routine checks.

This will let you find out what actions are needed to correct any problems and prevent a loss of service during peak times. A great HVAC technician will help you avoid emergency repairs with this affordable service.

Is there a warranty on new equipment?

You want to make sure you are covered if anything goes wrong with the equipment after the installers leave. This will ensure that your HVAC system stays running smoothly for a long time to come! 

If they don’t offer a warranty on parts, request one at the beginning of negotiations. You may not have much leverage without it later in the process.

JDC Heating & Cooling provides a 10-year parts and labor warranty on all of the energy-efficient Coleman equipment that we install.

Photo: Coleman 17 SEER air conditioner HVAC System

Will they be able to provide me with an estimate over the phone?

Most HVAC companies will need to do an on-site review before they can offer an estimate. This is because there are so many different types of heating and air conditioning systems installed out there, so the HVAC company needs to come to your location first to find out what kind of system you have. 

It’s also important to note that some styles of building construction require more time to work around than others. An on-site visit will let the HVAC company quote you any additional work that will be needed to finish the job. 

The good news is that it means the HVAC company will be able to tell you about all of your options and what will work best for you!

 

Are they willing to work with my budget?

You should make sure you are on the same page as your contractor when it comes to pricing. It’s important to have a realistic idea of what you can spend before speaking with them.

There are a variety of factors that impact the cost of HVAC services.

If you’re looking to keep costs low, a basic system may be all you need. If you have a larger home, or if you want to take advantage of new technology, then you will likely need a more advanced system.

 

Do they have any promotions or discounts going on?

Take advantage of seasonal offers and discounts! HVAC companies often run special deals that can help you save money on installation or replacements. It never hurts to ask what discounts or rebates are available!

 

Next Steps

Now that you have the 411 on hiring an HVAC contractor in Pittsburgh, it’s time to do your research and choose a reliable company. 

At JDC Heating & Cooling, we provide excellent customer care and only install the best heating and cooling systems from Coleman.

As our customer, you won’t need to worry about anything but living and working in the perfect temperature with the best indoor air quality! You should expect excellence every step of the way from installation to warranty fulfillment and maintenance.

Contact us today at (412) 478-8865 and our experienced technicians will help you with installing, maintaining, and repairing your residential and commercial HVAC in Pittsburgh.