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The Most Important Questions to Ask Your Pittsburgh, PA HVAC Contractor

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If you are in need of a Pittsburgh, PA HVAC contractor, then this guide is for you! In August 2021 alone, we had received over 100 inquiries from residents looking for help with their HVAC systems. With so many options to choose from, it can be difficult to find the perfect match.

When picking out a heating, ventilation, and air conditioning contractor, always be prepared ahead of time by asking these questions so that everything can go smoothly when they arrive on site!


How long have they been in business?

There are many reasons why it’s important for you to work with an HVAC company that has been in the business for a long time. A company is more likely to be reliable if they’ve been around for a while. 

Another reason why it’s important to work with an HVAC company that has been in the business for a long time is that they are most likely to know what they’re doing, which will result in them getting your problem fixed more quickly and efficiently.

A third reason is that an established, reputable company will provide you with higher-quality service because they will want their reputation to remain intact. A fly-by-night operation is less likely to care about their customer’s satisfaction.


Are they licensed?

All HVAC service providers in Pennsylvania must be licensed by the Department of Environmental Protection. This will ensure that you have a reputable team coming to your home and provide quality service at all times. 


Do they have any references?

It is always helpful to see what other customers have said about the company. You can easily find out more about the quality of a company’s work by looking at their reviews online. If you can’t find any reviews, then check with the Better Business Bureau to see if there are any complaints.


How many years of field experience do their HVAC technicians have?

Ask how many years of experience the technicians have in working with gas furnaces and central air conditioning systems. JDC Heating & Cooling requires a minimum of 2 years of field experience for our technicians. Having this experience will ensure that your technician knows what he or she is doing to get the job done right!

Is there a warranty on new equipment?

You want to make sure you are covered if anything goes wrong with the equipment after the installers leave. This will ensure that your HVAC system stays running smoothly for a long time to come! 

If they don’t offer a warranty on parts, request one at the beginning of negotiations. You may not have much leverage without it later in the process.

JDC Heating & Cooling provides a 10-year parts and labor warranty on all of the energy-efficient Coleman equipment that we install.

Photo: Coleman 17 SEER air conditioner HVAC System

Will they be able to provide me with an estimate over the phone?

Most HVAC companies will need to do an on-site review before they can offer an estimate. This is because there are so many different types of heating and air conditioning systems installed out there, so the HVAC company needs to come to your location first in order to find out what kind of system you have. 

It’s also important to note that some styles of building construction require more time to work around than others. An on-site visit will let the HVAC company quote you any additional work that will be needed to finish the job. 

The good news is that it means the HVAC company will be able to tell you about all of your options and what will work best for you!


Next Steps

Now that you have the 411 on hiring an HVAC contractor in Pittsburgh, it’s time to do your research and choose a reliable company. 

At JDC Heating & Cooling, we provide excellent customer care and only install the best heating and cooling systems from Coleman.

As our customer, you won’t need to worry about anything but living and working in the perfect temperature with the best air quality! You should expect excellence every step of the way from installation to warranty fulfillment and maintenance.

Contact us today at (412) 478-8865 and our experienced technicians will help you with installing, maintaining, and repairing your residential and commercial HVAC.